Frequently Asked Questions
Everything you need to know about shopping at FishUSA, America's Tackle Shop.
How do you ship oversized fishing rods?
Oversized items, such as one-piece fishing rods over 7', are shipped in heavy-duty protective tubes via specialized carriers to ensure they arrive without damage. Additional shipping surcharges may apply based on length.
What is your return policy for used gear?
We offer a 60-day return policy for items in new, unused condition with original packaging. If a product is defective after use, it is typically covered under the manufacturer's warranty, and our team can assist you with the claim process.
Do you offer international shipping for tackle and reels?
Yes, FishUSA ships to many countries worldwide. Shipping rates and delivery times vary by location and weight. Please note that certain brands may have territorial restrictions that prevent international export.
Can I track my order once it has been placed?
Once your order is processed and leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and FishUSA Gift Cards. We also offer financing options through third-party providers at checkout.
How do I know if a specific lure or reel is in stock?
Our website features real-time inventory tracking. If an item is listed as 'In Stock,' it is available in our warehouse and ready to ship. If it is 'On Backorder,' an estimated arrival date will be provided.